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Agent 11 · Marketing & Sales

Customer Communication

Homeowners who never have to call for an update — because the update beat them to it.

Agent 11 keeps your customers informed at every phase: progress notes in your voice, today’s photos, and what happens next. You approve every message — or let the routine ones flow automatically.

Playback — the update that beat the phone callLIVE FEED
3:58 PMAgent 07 → Agent 11
Gunite phase completed on the Henderson build — 4 photos attached from the field.
3:59Agent 11 · Drafting
Update drafted: “Big day — your pool has its shell! Gunite was shot this morning…” + photos + what’s next: tile & coping, starting Tuesday.
3:59Agent 11
Queued in your inbox for approval. (Or flip auto-send and routine updates go out on their own.)
4:12You
Approved. Sent 4:12 PM — the Hendersons read it before dinner.
6:31 PMHenderson family
“The photos made our week. Thank you!!”
At handover: satisfaction survey sent · every message archived on the project

What Agent 11 does for you

Every capability below runs inside your company’s private workspace — your data, your pricing, your subs, never shared.

Updates at every milestone

Each completed phase drafts a homeowner update automatically — plain-English progress, in your company’s voice.

Today’s photos, included

Job-site photos from the field ride along, so customers watch their pool happen.

“What’s next” previews

Every update tells the homeowner what phase comes next and roughly when — the question they were about to call you with.

You hold the send button

Messages queue as drafts for your approval by default. Flip one switch and routine updates send themselves.

Every touch on the record

Every message — sent by you or an agent — lands in one communication log per project.

Surveys at handover

Satisfaction surveys go out at completion, and warranty acknowledgments send within minutes of a claim.

Part of a 13-agent team

Hears from

Thirteen agents. One build, run for you.

Agent 11 is one of thirteen specialists that run your pool company’s marketing, production, and back office together.

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